Join a course
Enrollment Process for the Training Course
Step 1: Get in Touch and Consultation
To begin your enrollment, contact us via phone, email, or by submitting the “Contact Us” form on our website. Once we receive your inquiry, a course advisor will reach out to understand your learning goals, suggest the most suitable course package, and explain the course packages and fees. Upon your selection of course, we’ll ask you to read and accept our terms and conditions. You'll also receive detailed payment instructions.
Step 2: Payment and Confirmation
After finalizing your course selection, proceed with payment through one of our accepted methods: credit card, debit card, or online bank transfer. Once your payment is completed, please send us a receipt or transaction confirmation, along with your full name, phone number and email ID. After verifying the transaction, we’ll issue a unique candidate ID and, if required, a password. You will then receive login credentials for the course, including access to our Google Classroom.
Step 3: Course Access and Orientation
Log into Google Classroom using the credentials provided. Accept the student invitation and follow the orientation instructions. Once logged in, you’ll have full access to all course materials, including video lessons, downloadable resources, and assignments. If you face any learning difficulties, you can contact your assigned trainer directly via WhatsApp or email for personalized guidance.
Step 4: Learning Support and Assignment Submission
Your tutor will regularly update the classroom with new materials, helpful articles, and additional video content. Be sure to complete and submit all assignments by the specified deadlines. Should you encounter any issues or delays, communicate promptly with your tutor to ensure continued progress and avoid disruptions.
Step 5: Final Evaluation
As you near the end of the course, you may request a complimentary mock test to assess your preparedness and identify any final areas for improvement before your official exam.
Step 6: Exam Registration Support
Most students will have already booked their exam slots through authorized testing centers in their respective countries. If you haven’t done so, or if you're unsure how to proceed, please reach out. We’re happy to guide you through the exam registration process.
Step 7: Receiving Your Test Report (TRF)
Your official test results, or Test Report Form (TRF), will typically be sent directly to you by the exam center. In the event of a delay or if you lose your TRF, contact us immediately—we’ll help you connect with the appropriate authorities to resolve the issue.
Step 8: Share Your Experience
We’d love to hear from you! Once your journey is complete, consider writing a review of our course. Share your test score, your experience with our training process, and how the course helped you achieve your goals. Your feedback can inspire and guide future learners to take the leap with confidence.
Step 9: Assurance
If you’ve found us through a recommendation or were inspired by a review from one of our past students, you likely already know—we take our commitment to quality seriously. Still, we want to assure every learner that we strive to deliver the best possible training experience. If, for any reason, you find yourself dissatisfied—whether due to the course content, trainer, fellow participants, or any unforeseen issue—please don’t hesitate to reach out to our customer service team. We are dedicated to resolving concerns promptly and professionally. Over the past 25+ years, we’ve supported thousands of students through all kinds of challenges, and we’re confident in our ability to help. However, if the issue remains unresolved, you are entitled to a full refund within 14 days of the course start date—no questions asked. We’re here to ensure your learning journey is smooth, valuable, and rewarding.
Customer Service
If you need assistance, please write to our customer service team at englisa2k@gmail.com. We typically respond within 24 hours. However, during peak times, there may be occasional delays. We kindly ask for your patience if our response takes a little longer—we’re committed to helping every student, and we manage inquiries from thousands of learners each day. Rest assured, your concerns are important to us, and we’ll get back to you as soon as possible.